Shipping policy
Shipping Policy
Welcome to Swayly.
We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1-2 business days.
- Orders are prepared Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times:
- European Union: 5-10 business days
Delivery times are estimates and may occasionally vary due to carrier delays or periods of high demand.
Shipping Costs
Shipping costs are calculated at checkout.
Any free shipping promotions will be automatically applied when eligible.
Order Tracking
Once your order has been dispatched, you will receive an email with your tracking information (when available).
Delayed Deliveries
If your order has not arrived within the estimated delivery timeframe, please contact us at:
SwaylyGarden@gmail.com
We will do our best to assist you and work with the carrier to resolve the issue as quickly as possible.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your purchase.
Swayly cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Contact
If you have any questions regarding your order or shipping, please contact us at:
Email: SwaylyGarden@gmail.com
